How Can Roadside Assistance Help In A True Emergency?

Automotive Blog

Most calls to roadside assistance programs are for relatively minor situations, ranging from flat tires to dead batteries. For most people, minor automotive troubles like this typically take place in safe, populated areas and waiting for help does not pose any significant danger. While the modern world can often feel highly connected, there are still plenty of places across the United States where a roadside emergency can become a much more difficult (and even life-threatening) situation. From lonely mountain roads to snow-encrusted highways, knowing how to use your roadside assistance program to get help in a true emergency is an integral part of any trip.

Start By Being Prepared

There are countless places across the United States where help may not be immediately forthcoming. Many mountain roads or desert highways may be an hour or more from civilization in good conditions. Add inclement weather or unplowed roads, and help can easily take several hours to reach you. If you expect to be driving through desolate areas, always prepare by packing a basic emergency kit with a flashlight, blanket, water, and first aid supplies. Once you've called for help, these necessities can help to keep you going if a tow truck will take more than an hour or two to arrive.

Know Your Location

When you call the assistance dispatcher, it's essential to give them accurate location information. In most areas, it's easy to pick out street intersections, landmarks, or nearby stores. Determining your location on the side of a foggy mountain road can be more challenging, however, especially if mile markers aren't visible. A good rule of thumb is to reset your car's trip meter anytime you enter a long, unbroken stretch of road. This information can help a dispatcher to determine your exact location. You should also know how to use your phone to find your latitude and longitude, if necessary.

Remain With Your Vehicle

Once you have contacted assistance, always remain with your vehicle, even if it may be several hours or overnight before a truck reaches you. If stuck in heavy snow, you will need to check that your exhaust is not blocked periodically. Neglecting to do this can be dangerous or even fatal, so it is imperative to continue to monitor the situation as long as snow continues to accumulate or drift. If you cannot keep the exhaust clear, shut the car off immediately. If you expect a long wait, stay in touch with a friend or family member and provide regular updates on your situation. If your situation worsens for any reason, immediately inform your assistance program's dispatcher or contact 911.

Being stuck on the side of the road in the middle of nowhere can be frightening, but having a good roadside assistance program means that help is never more than a call away. If you find yourself in this unfortunate predicament, remember to remain calm and wait in place for help to arrive. Contact a company like Parkway Wrecker Service to learn more.


7 February 2020

Recognizing Great Cars

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